Family-owned and Operated
The Timeless Stone story begins in 2009, with the flagship location in Bloomfield, Connecticut. At the time, Timeless Stone built a strong inventory and foundation of materials with an on-site fabrication facility. Brothers Jackson and Jalisson Oliviera joined Timeless Stone shortly after the inception of the company and quickly learned all the ins and outs of the operations. In 2012, the brothers took over the company intending to create an all-in-one business model where they had complete control of the design and installation of materials.
Since 2012, we’ve expanded our inventory of materials to include large 10-foot-long slabs of marble, granite, stone, and more for our clients to take a look at. We’ve also upgraded our machinery to include the industry’s best for our on-site fabrication facility—ensuring every client gets a high-quality, pristine cut of material. In addition to marble, granite, quartz, quartzite, and porcelain, we also supply a large variety of kitchen and bathroom sinks.
In 2020, we opened our second location in Stamford, Connecticut, and welcomed our third showroom and fabrication facility in Cromwell, Connecticut. We’ve had the pleasure of working with hundreds of homeowners, contractors, builders, and kitchen manufacturers throughout Connecticut. We’re fortunate and honored to have worked with such a diverse clientele over the last 15 years, and we look forward to working with you in the future!
I called the company immediately. A repair was completed on 7/17, but it only made things worse—the filler was flaking and the patches were more noticeable than the original damage. I made multiple follow-up calls (7/17, 7/18, and 7/24) and was told each time that a manager would call me back. For weeks, I received no response.
At the same time, I noticed that the counter to the left of my stove was visibly uneven, something I hadn’t even been able to report yet due to the lack of follow-up.
Updated info as of 8/13 3:05 pm
Eventually, I did receive a call back from the owner, and while our initial conversation was heated and disappointing, I’m grateful that he and his team ultimately took the time to come out, re-evaluate, and take responsibility for the situation.
It was confirmed that the piece to the left of the stove had been cut incorrectly and would be replaced. While the repair to the island was passable, I realized I would never feel fully satisfied with it—especially since it’s the focal point of my kitchen. I found myself always pointing it out before others noticed, and I ultimately decided to replace the island completely to remove that lingering frustration.
Both pieces were replaced, and the installers were professional, clean, and kind throughout the process. The new countertops look beautiful, and I can finally enjoy my kitchen the way I had originally hoped.
While the experience started off rough and frustrating, the company did make it right in the end. That follow-through—and their willingness to hear me out—earned this updated review.
Dennis & Sherrill
The office staff was courteous, professional & knowledgeable. The 3 men who arrived to complete the order request were on time, very polite, & thoroughly explained the process of my order. They had to enlarge the opening on the granite at the sink area to accommodate a new faucet, plus clean, buff and polish all the granite in the kitchen area, and the master bathroom area.
I am very pleased with the results, and would absolutely highly recommend this company!
Best regards,
Sandy S.
